You may pay your NTU Library fines/fees online. You may pay via Credit/Debit cards or PayNow. This online payment option is NOT available for NIE Library and/or RSIS Library fines/fees.

  1. Go to https://www.ntu.edu.sg/life-at-ntu/student-life/onestop/payment-services
    • Note: if this page does not load for you, please clear your cache or try a different browser.
  2. Please click on the button according to whether you are a matriculated student, staff, NTU Alumni, or a member of the public. 
    • For students, you will be prompted to sign in with your student Network ID and password. When the page reloads, click on "Make a Payment". 
  3. In the drop down menu, search for "library" and select the fine or fee you would like to pay then click on the "Pay" button. Please ensure your pop-up blocker is disabled, otherwise nothing will happen with you click "Pay".
  4. In the following page -
    • For students, all your details will have been pre-filled for you. Proceed to Step 5.
    • Staff/Alumni/Public: Please input your details and make sure that it's correct, an acknowledgment email will be sent to your email once the payment has been processed.
  5. Select PayNow or Credit/Debit Card, input the amount, and click "Make Payment". You will be directed to a QR code (for PayNow) or a page requesting your Visa or Mastercard details.

Please note that it may take up to 2 working days to update the fines/fees records in your library account. 

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