Q. Why can't I download the full text of some articles even after applying the fulltext@NTU Library bookmarklet?

Answer

There are a few possibilities:

  1. NTU does not subscribe to the journal you require - You can request for a copy of the article via our Document Delivery Service.
     
  2. Check the library database page for any downtime notices and try again after the downtime period
     
  3. There could be a temporary technical glitch - You should report the problem for further troubleshooting. If possible, recount the steps you did and attach screenshots of the error to Ask A Librarian
  • Last Updated Jun 25, 2019
  • Views 446
  • Answered By OIKLS Advisory & Consultation

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