Q. What is the product/license key for EndNote (Macintosh)? I can only install the 30-Day trial version of EndNote(Macintosh).


Prompts for product key or installation of trial version happen when the EndNote folder that has been downloaded is not unzipped before installation. Please note that you do not need to provide Product Key. To rectify this issue: 

I. Delete the downloaded EndNote program. If you have installed a trial version delete/unistall the trial version of EndNote.

II. Download EndNote-Mac for installation again.

III. Archive Utility should appear and automatically extract your file. Else right-click on the .zip package, and select Open With > Archive Utility (default) (The unzip program may be different for your Mac operating system.)

IV. Install the unzipped EndNote(Mac) program.

For further assistance or inquiries, please contact library@ntu.edu.sg.



  • Last Updated Mar 07, 2019
  • Views 6
  • Answered By OIKLS Education & Learning

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