Prompts for product key or installation of trial version happen when the EndNote folder that has been downloaded is not unzipped before installation. Please note that you do not need to provide Product Key. To rectify this issue, please uninstall EndNote and restart your computer.
Instructions to download & install EndNote(Macintosh)
By default all zip files would be unzipped in Mac. Try using Mac's unzip utility to unzip the downloaded file before installing the software. Please try the below steps:
I. Delete the downloaded EndNote program. If you have installed a trial version delete it as well.
II. Download the EndNote-mac for installation again.
III. Archive Utility should appear and automatically extract your file. Else right-click on the .zip package, and select Open With > Archive Utility (default) (The unzip program may be different for your Mac operating system.)
IV.Open the unzipped folder/file. Install the unzipped EndNote(Mac) program.
V. For further assistance or help please write to the library.
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